User Eligibility
To use PenthousePick, you must be at least 18 years old and legally capable of entering contracts in Singapore.
Users under 18 are not permitted to register or engage in transactions through our platform.
Our services must be used lawfully and for legitimate real estate purposes related to luxury home acquisition.
Access to PenthousePick is primarily intended for Singapore residents; use from other jurisdictions should adhere to local laws.
Account Responsibilities
User accounts provide access to personalized luxury property matches and communications tailored to your preferences.
Users are responsible for providing up-to-date and accurate information when creating and maintaining their accounts.
Safeguard your account credentials to prevent unauthorized access. Notify us immediately if you suspect a breach.
Accounts are non-transferable and intended solely for the registered user’s use.
Promptly inform PenthousePick of any suspicious activity or unauthorized access for immediate response.
We reserve the right to suspend or terminate accounts violating our terms or engaging in prohibited conduct.
Service Provision
PenthousePick offers a curated platform matching luxury home buyers with exclusive properties across Singapore.
We may update, enhance, or discontinue features to maintain optimal service quality without prior notice.
While we strive for continuous service, access may be interrupted for maintenance or unforeseen events.
User Conduct Rules
Users agree to adhere to standards promoting respectful, lawful, and ethical engagement within PenthousePick.
- Do not submit false or misleading information.
- Avoid unsolicited commercial communications.
- Respect intellectual property rights.
- Refrain from harassment or discriminatory language.
- Comply with all local laws and regulations.
- Do not attempt unauthorized access to system components.
- Report vulnerabilities or suspicious behavior promptly.
Content You Provide
Content you post or provide via PenthousePick remains your responsibility while subject to removal under our policies.
By submitting content, you retain ownership but grant PenthousePick a license to use it for service operations.
You authorize PenthousePick to store, modify, and display your content within the platform context.
You assure that your content does not infringe third-party rights or violate applicable laws.
We may remove content deemed inappropriate, harmful, or infringing without prior notice.
Intellectual Property
All intellectual property on PenthousePick, including activity and content, is protected by law and owned by PenthousePick or its licensors.
- Copying or redistributing without permission is prohibited.
- No use of activity without explicit consent.
- Adaptations or derivative works require authorization.
Paid Services Terms
PenthousePick offers premium matchmaking services that may require subscription or one-time payment for enhanced features.
Detailed pricing is provided before purchase and is subject to periodic updates reflecting market conditions.
Payments are processed securely through approved channels and must be completed prior to service activation.
Subscription terms, including duration and renewal, are clearly stated upon service engagement.
Refund policies vary by service type; requests are considered on a case-by-case basis adhering to fairness principles.
Users may cancel subscriptions in accordance with stated terms to prevent further charges.
Applicable taxes are included or billed as required by Singaporean tax regulations.
Prices may be adjusted with advance notice to subscribers when feasible.
Failure to remit payments may result in suspension or termination of access to paid services.
Disclaimer
PenthousePick provides information for convenience and does not guarantee the accuracy or availability of listed properties.
Liability Limitation
We disclaim liability for indirect damages arising from use of our services, within the bounds of applicable law.
Third-Party Services
Interactions with third parties through our platform are at your discretion; we do not endorse or assume liability for these entities.
Termination of Use
We may terminate or limit services to users violating terms or engaging in harmful activity without prior warning.
Termination may result in loss of access to accounts and data associated with PenthousePick.
Privacy Commitment
Our commitment includes respecting your personal data rights pursuant to applicable privacy laws in Singapore.
Communications
We communicate important updates via email and platform notifications; please maintain current contact information.
Changes to Terms
We retain the right to modify these terms with updates published on PenthousePick and effective as indicated.
Governing Law
These terms are governed by the laws of Singapore. Users agree to submit disputes to Singapore courts.
Dispute Resolution
Disputes will be resolved via negotiation, mediation, or legal proceedings as required, prioritizing amicable outcomes.
Contact Information