Privacy Overview

We collect the following personal data directly provided by users during interaction with our website and services:

• Full name for identification and personalized service delivery.
• Email address to send communications and property updates.
• Preferences regarding luxury property features and locations.
• Phone number for direct contact regarding exclusive listings and consultations.
• Feedback and inquiries submitted through website forms.
• Account credentials if users register for personalized services.

PenthousePick automatically collects data to enhance your website experience and measure service effectiveness:

• IP addresses for security and location-based personalization.
• Device information including browser type and operating system.
• Browsing behavior, such as pages visited and time spent on penthousepick.info.
• Cookies and similar tracking technologies to remember your settings.
• Date and time stamps of user interactions to analyze usage patterns.
• Referrer URLs to understand how users access the website.

PenthousePick processes personal data to provide and enhance our luxury property matching services:

• To identify and recommend exclusive high-end properties that align with user criteria.
• To communicate property updates, insights, and respond to inquiries promptly.
• To maintain user accounts and deliver a personalized service experience.
• To improve website functionality and user interface based on behavior analysis.
• To comply with legal obligations and address regulatory requirements.
• To prevent unauthorized access and ensure data security.
• To manage marketing communications aligned with user interests and consent.
• To conduct internal audits and analyze service performance for continuous enhancement.

Cookies and similar technologies are used by PenthousePick to optimize user experience on penthousepick.info.

We utilize various cookie types including essential, performance, functional, and marketing cookies tailored to site functionality and visitor engagement.

Cookies are categorized as necessary for operation, analytical for traffic insights, and preference-based for remembering user choices.

Users can manage cookie preferences via browser settings or consent interfaces provided during website visits.

See our complete cookie policy for detailed information on cookie usage and management.

Personal data sharing practices at PenthousePick are designed to respect user privacy while enabling premium service delivery:

• Shared with verified real estate partners facilitating access to exclusive property listings.
• Infrastructure service providers ensuring secure website hosting and data storage.
• Marketing collaborators subject to data protection agreements for consent-based communications.
• Legal authorities in response to lawful requests or protection of rights.
• Researchers and analysts providing aggregated data insights without personal identifiers.
• Any other entities required for service provision with strict confidentiality measures.

We retain personal data only as long as necessary for the purposes outlined or as required by legal obligations.

Account information is retained while the user maintains an active account on PenthousePick services.

Communications and inquiry records are kept for a reasonable period to support service interactions and legal compliance.

System logs and browsing data are retained temporarily for security monitoring and website performance evaluations.

Upon account closure or withdrawal of consent, we initiate procedures to securely delete or anonymize personal data where applicable.

PenthousePick employs comprehensive security measures to protect personal data against unauthorized access, alteration, or destruction.

• Encryption protocols safeguarding data transmission and storage.
• Access controls limiting data handling to authorized personnel only.
• Regular security audits and monitoring to anticipate and mitigate risks.

PenthousePick also adheres to GDPR principles for users located in relevant jurisdictions, enhancing transparency and control over personal data.

While based in Singapore, PenthousePick respects GDPR requirements where applicable to users accessing our service from the European Economic Area.

• Providing clear information on data processing purposes and rights.
• Facilitating the exercise of data subject rights under GDPR.
• Implementing data protection by design and default.
• Maintaining records of processing activities and appointing responsible personnel.

Users dissatisfied with our GDPR compliance may escalate concerns to supervisory authorities in their jurisdiction.

PenthousePick may send you promotional materials and updates related to luxury real estate offerings, events, and services. You have the option to opt-out of these communications at any time without affecting your access to core services.

To unsubscribe from marketing emails, please click the unsubscribe link at the bottom of our emails or contact us directly at our office address.

PenthousePick does not knowingly collect personal information from individuals under the age of 18. Our services are designed for adult luxury buyers and real estate professionals.

Links to third-party websites may be present on PenthousePick. We are not responsible for their privacy practices or content. We encourage users to review their policies separately.

We may update our privacy policy occasionally to reflect changes in data practices or legal requirements. Updates will be posted on PenthousePick and the effective date will be revised accordingly.